1. Introduction
Welcome to Turf Booking Platform. By using our online turf booking services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you do not agree to these terms, you should not use our services.
2. Definitions
- "User": Any individual or entity that uses our turf booking services.
- "Services": All booking, scheduling, and related services provided by the platform.
- "Turf": The sports fields available for booking through our platform.
- "Platform": The online system used for booking turfs.
3. Booking Process
- Account Registration: Users must create an account to book a turf. All information provided must be accurate and up-to-date.
- Booking Confirmation: Bookings are confirmed upon receipt of payment. Users will receive a confirmation email with booking details.
- Cancellation Policy: Cancellations made 24 hours before the scheduled time will receive a full refund. No refunds will be provided for cancellations made within 24 hours of the booking time.
4. Payment Terms
- Pricing: All prices are listed on the platform and are subject to change. Prices include applicable taxes and fees.
- Payment Methods: We accept various payment methods, including credit cards, debit cards, and online payment gateways.
- Refunds: Refunds are processed according to our cancellation policy. Refunds will be credited to the original payment method within 5-8 business days.
- Changes to Payment Terms: Payment terms and conditions, including accepted payment methods and pricing, are subject to change at any time. Users will be notified of any changes through the platform or via email.
5. User Responsibilities
- Compliance with Rules: Users must comply with all turf rules and regulations, including those related to safety, equipment use, and behavior.
- Liability: Users are responsible for any damage to the turf or equipment caused during their booking. Users may be held liable for repair or replacement costs.
6. Platform Use
- Access: We strive to keep the platform available at all times, but we do not guarantee uninterrupted access. Scheduled maintenance or unforeseen issues may result in temporary downtime.
- Prohibited Activities: Users must not engage in any activity that disrupts the platform or violates any law. This includes unauthorized access, data breaches, or posting harmful content.
7. Privacy Policy
We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you agree to the terms of our Privacy Policy.
8. Limitation of Liability
We are not liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to the use of our services. This includes, but is not limited to, loss of data, interruption of services, or any injuries sustained while using the turf.
9. Changes to Terms
We reserve the right to modify these terms and conditions at any time. Users will be notified of any changes through the platform or via email. Continued use of the services after such changes constitutes acceptance of the new terms.
10. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which the platform operates. Any disputes arising from these terms shall be resolved in the courts of that jurisdiction.
11. Contact Information
For any questions or concerns about these terms and conditions, please contact us at turfbooking@gmail.com.
12. WhatsApp Communication
By providing your phone number, you will be automatically added to our WhatsApp community. We will also reach out to you individually over WhatsApp for notifications.
By using our online turf booking services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.